NTDE will work with you and your retail brand as a long-term retail partner.
We are fully committed to developing mutually beneficial, long-standing relationships with partner brands; using our unrivalled sector and industry expertise, comprehensive regional and local knowledge and solid financial capabilities, we will tailor a retail solution to suit you and your brand.
We offer comprehensive resources to all partners including HR, marketing and IT, and will create an open, two-way partnership to ensure your brand gets the visibility and performance it deserves.
Consolidating our already impressive operations and building on our success, NTDE is expanding the group’s retail division. To this end, we are accepting new retail partners and potential franchisers globally across the following categories;
Food and beverage
Fashion: luxury, sportswear, accessories
Beauty and lifestyle
Hospitality and catering
With our success so far as a springboard, NTDE is now embarking on a major strategic plan with a focus on retail operations to expand our current portfolio. As such, we are interested in a number of categories within the retail sector.
NTDE is the ideal partner for you and your brand. We will work with you to achieve excellent visibility and performance within the UAE and wider GCC region; simply fill out this form to get in touch.
NTDE boasts an impressive information technology department capable of comprehensively taking care of you and your brand.
We are able to provide customised system integration solutions and platforms to brand owners and franchisers who already have a system in place, ensuring your system is entirely tailored to your operational needs. We can also provide ideal system solutions for various retail categories, as well as designing advanced retail dashboards and reporting tools.
To complete our IT suite, we offer comprehensive hardware, software and networking support to retail brands and facilitate software connections to central servers and reporting platforms.
Human resources, training and development
At NTDE we are rightfully proud of our commitment and dedication to employees at all levels of our operations, from warehouse operatives to senior management.
We ensure all staff members and specialised associates are trained in line with global practices and brand guidelines, through facilitating retail training and development programmes. We can also provide suitable venues for training, launch and conference requirements. Should you need a specific talent, team or specialty not available in-house, we will source the required manpower to meet your needs.
We carry out customer service training programmes throughout the year across various retail categories and, to back this up, facilitate both mystery shopper and customer satisfaction programmes.
We manage comprehensive hiring and training procedures for new staff on behalf of our brand owners and franchisers, and strategically plan HR needs and employment and/or team structures based on brand requirements before we introduce any new retail brand to our portfolio.
Ongoing customer service and product knowledge training is carried out both on-site and off-site throughout, while product merchandising training programmes - new products, new seasons or new campaigns - are facilitated on a regular basis. Moreover, we also facilitate employees’ offshore training programmes in the brand’s country of origin, ensuring a comprehensive package encompassing all aspects of your brand and its global business strategy.
As a partner to your brand, NTDE will meticulously follow your brand guidelines and work closely with you to understand your retail concept design aesthetics and requirements.
To ensure you have access to as much expertise as possible, we will facilitate introductions to local design houses to work with you on concept, design orientation and implementations.
We will manage all retail brand interior fit-outs in new locations within the local market, managing all in-store communications, signs, displays and merchandising requirements. We will also facilitate and help design houses source out original material used in retail brand interior fit-outs globally.
In short, NTDE will work with you every step of the way to ensure a successful introduction to the market for your brand.
Marketing and PR
NTDE’s dedicated team will work with your brand, following all brand guidelines and strategies, to roll out global marketing campaigns locally and increase brand exposure. We will also provide local knowledge and expertise to global advertising agencies representing your brand.
To better understand your customers’ needs from retail brands and different categories, gain insight into their habits and identify their buying trends, NTDE will work with you to conduct market research studies across a broad base of consumers. Locally, we will provide the best in merchandising and in-store activities to ensure increased retail footfall and manage and oversee below-the-line activities such as exhibitions, event participations and special operations. We will also develop and facilitate localised PR campaigns as required, including events and PR activities for brands at renowned sites to raise brand profile, and participate in suitable events that afford your brand or franchise local and regional brand exposure. To ensure ongoing success, we will work with you on loyalty programmes and undertake a range of customer satisfaction surveys and mystery shopper programmes.
Logistics and Support
NTDE is proud to provide all partners with full logistics support including transportation, warehousing and shipment services.
We have a number of specialised warehouses for different product categories with specific climatic, storage and IT requirements, as well as full management of stock storage, quality control and replenishment and reordering schemes.
We are fully equipped to provide state-of-the-art automated logistics systems with authentic stock reporting features at warehouses and outlet levels, with reports provided to parties such as brand owners and distributors.
To complement our logistics systems, we also provide state-of-the-art hand-held terminal (HHT) solutions for mobile retail concepts.